Updates

Already own EasySocial? Here, you will learn how to update your backdated EasySocial to the latest version.

Installation Issues

  1. No License Found
  2. Blocked Outgoing Connections
  3. Errors When Requesting Version
  4. Errors When Downloading The File From The Server
  5. Errors When Extracting The Archive
  6. The MD5 Hash Of The Downloaded File Does Not Match
  7. The Component Package Does Not Exist On The Site
  8. There Was Some Errors When Extracting The Zip File

No License Found

Installation Issues

If you encounter this issue, this means that you're currently trying to install a fraudulent EasySocial package. However, if you think this is an error, please contact our technical support team for more information.

Blocked Outgoing Connections

Installation Issues

If you encounter this issue, this means your hosting provider do not allow outgoing connection such as curl. Please consult with your hosting provider to enable curl on your server. Please contact our technical support team for more information.

Errors When Requesting Version

Installation Issues

If you encounter this issue, this means that currently we're running a maintenance from our end. Please try installing EasySocial again in 5 minutes time. However, if this issue still persist, please contact our technical support team for more information.

Errors When Downloading The File From The Server

Installation Issues

If you encounter this issue, it most probably folder permission is not set properly. Please allow apache to write into this folder: /administrator/components/com_easysocial/setup/. However, if the folder permission is set correctly but this issue still persist, please contact our technical support team for more information.

Errors When Extracting The Archive

Installation Issues

If you encounter this issue, this means that currently we're running a maintenance from our end. Please try installing EasySocial again in 5 minutes time. However, if this issue still persist, please contact our technical support team for more information.

The MD5 Hash Of The Downloaded File Does Not Match

Installation Issues

If you encounter this issue, this means the current session has been reset. This is due to slow internet connection between your server to our server. Another reason might be you're currently trying to install a fraudulent EasySocial package Please contact our technical support team for more information.

The Component Package Does Not Exist On The Site

Installation Issues

If you encounter this issue, it most probably folder permission is not set properly. Please allow apache to write into this folder: /administrator/components/com_easysocial/setup/packages/. However, if the folder permission is set correctly but this issue still persist, please contact our technical support team for more information.

There Was Some Errors When Extracting The Zip File

Installation Issues

If you encounter this issue, it most probably folder permission is not set properly. Please allow apache to write into this folder: /administrator/components/com_easysocial/setup/tmp/. However, if the folder permission is set correctly but this issue still persist, please contact our technical support team for more information.