Helpdesk

installation

Hello, I am following your instructions on how to install.. Downloaded the launcher and installed it successfully, so now I am asked to proceed installation by pressing button in backend.

BUT as in the documentation stated I should place the component in following folder: /administrator/components/com_easyblog/setup/packages

1. I do not have any packages folder in the setup folder!
2. shall the component zip be unpacked before added via ftp? Or should the entirely zip file be placed somewhere via ftp?

I am sitting here and do not know how to proceed :(

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