Refund Policy

Before Obtaining a Refund

Are there any issues that you encountered which we could assist you with?

Obtaining a Refund

At StackIdeas, we take pride in the quality of products we develop and we aspire to provide the best support at any point of time. Because we are committed in providing you the best service and products, every purchases comes with a 30 day money back guarantee.

If our product does not work as advertised, or if you are unsatisfied with our service, we will be happy to provide a full refund of your purchase within the first 30 days.

However, Stack Ideas reserves the right to refuse refunds if there are any abuse in our refund policy detected. This is to protect you as the consumer and ourselves.

We reserve the right to reject any refunds under the following abusive circumstances:

• Refunds are strictly only applicable to new purchases
  Reason: If you are already using our product and decide to renew or upgrade, we believe that you are already satisfied with the product.
• Your refund request was made after 30 days of your purchase
  Reason: As indicated, our money back guarantee is strictly valid only for 30 days.
• You are requesting for a refund for EasySocial Native and Conversations Mobile App
  Reason: As the EasySocial Native and Conversations Mobile App is a service which we provide to generate ready made apps for iOS and Android, we are unable to provide refunds.
• You have previously initiated a refund request before regardless if it is the same or different account
  Reason: It is pretty clear that you are trying to violate our refund policy
• Your account is suspected of abusing our 30 day money back guarantee policy
  Reason: If your account is flagged abusive by our fraud system, we reserve the rights to reject your refund request

To obtain a refund, you may do so through our Refund Form