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EasyDiscuss 4 Beta 2

EasyDiscuss 4 Beta 2

EasyDiscuss 4 is coming towards an end of its development cycle. As it is one our most anticipated Joomla extension for forums and advanced ticketing system out there!

Just in case you are not fully aware on development progress of EasyDiscuss 4. We have just released Beta 1 version nearly 2 weeks ago and we are still in need of people to assist with our testing phase. 

What's new in EasyDiscuss 4 Beta 2 release?

Our developers has added modules and plugins into EasyDiscuss Beta 2 release. Not to mention, they have also enhanced performance from EasyDiscuss 3.2.x

Just in case you have missed out our previous blog on EasyDiscuss 4, here are the highlights written by Mark earlier on:

New Wireframe Theme

EasyDiscuss 4 is now built on top of Bootstrap 3.0, the all new Wireframe Theme will now be the default theme for EasyDiscuss 4.0. It was our intention to name all our default themes as Wireframe in order to achieve the same framework and theme style throughout all our extensions.

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The All New Forums View

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With the all new forums view, it has a more modern touch to what a traditional forum would look like. The layout is well organized and has massive usability improvements and we believe your users are going to love this new layout!

The all new forums view is pretty similar to what we are currently using for our forums. 

 

Improved Administration

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We have also revamped the back-end because prior to EasyDiscuss 4.0, the layout was old and dull-looking. We had to retire the old layout as it is no longer practical.

With the new back-end of EasyDiscuss, it now shares the same DNA and looks identical across all of our extensions. It also improves overall functionality and usability too!

 

Conversations

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Conversations in EasyDiscuss 4.0 just got better. We took some prototypes from EasySocial's conversation and converted the existing conversations in EasyDiscuss to be more engaging and interactive among users.

In fact, you can now define which user groups are allowed to access the conversations in EasyDiscuss 4.0 via ACL.

 

User Moderation Tool

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As this was one of the most requested feature in EasyDiscuss, we have now added the ability to ban users in EasyDiscuss 4.0 on the front end. As a moderator of the forum, they can decide to ban users permanently or for a period of time.

 

Priorities

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Getting your priorities right is an essential in any support desk. EasyDiscuss 4.0 now includes priorities for posts. When a question is created, user's can now select the priority of the post. This allow moderators to view posts that are on a high priority in a queue. 

 

Email Digest

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There are times when users would only like to receive emails for a specific range of time rather than getting a new notification for every action that is performed on the site.

With EasyDiscuss 4.0, your site users have the option to subscribe to an email digest. What it basically does is sending those who subscribed a summary of new posts created in EasyDiscuss on a daily, weekly or monthly basis.

 

Company Workflow

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Impression of your support responses are extremely important in any organization and it makes it even more challenging when you are working with multiple timezone and countries as different region has different holidays.

With company workflows in EasyDiscuss 4.0, you can now inform your users the operation hours of your team and also create holiday schedules where users would be able to see if the team is currently available or not.

This feature will reduce customer's expectation when they are on a different timezone and it definitely helps! We have been a lab rat for this.

 

Email Customizations

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With EasyDiscuss 4.0, you can now tweak your e-mail templates easily without having to connect to FTP. With this addition, it also saves the template files in your template override folder. This will prevent your changes to get overwritten when you upgrade EasyDiscuss in the future.

 

More Integrations

We have also added integrations Telegram, Slack, LinkedIn and Wunderlistb2ap3_thumbnail_new-integrations.png. These integration would allow new posts to be notified via the respective clients that you use without having to manually copy the URL of your post.

Not forgetting, our long time integration with JFBConnect in which has the major social media platforms such as Facebook, Twitter, Instagram, and many more. 

 

Ratings Engine

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With EasyDiscuss 4.0, your users are able to rate on posts to allow others to view the rating for each votes. This comes in handy when you want to retrieve the highest rated posts on the site

 

 

Amazon S3 Integration

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Prior to EasyDiscuss 4.0, site owners were having issues with full disk space on their hosting space. The main cause of this is because of the attachments that are stored on the server.

With EasyDiscuss 4.0, it now allows storing of attachments on a remote storage like Amazon S3. Gone are the days where you have to worry about a full disk space!

 

Moderation Workflow

b2ap3_thumbnail_14-newtheme-assignedposts.jpgWith EasyDiscuss 4.0, moderators can now view a list of posts that are assigned to them on the Assignments page. Delegation of tasks never felt easier with EasyDiscuss 4.0.

 

Other Improvements

Apart from all these cool features mentioned above, there are alot tons of improvements that are not visible. EasyDiscuss 4.0 is now almost 150% faster than the previous versions. It also has smaller footprints for the javascript framework that is used in EasyDiscuss 4.0. There are some other handy tools that might come convenient for site users: 

  • Mark all discussion as read
  • Shows the most visited post
  • @Mentions which is widely used on Facebook and Instagram is also now available
  • Likes and Favorites count

 

Downloading EasyDiscuss 4 Beta 2

As long as you have an active subscription with us, you are entitled to download EasyDiscuss 4 Beta 2 release. We are still in need of more Beta testers to assist us with the last few laps of testing before we officially launch the stable version. You may download EasyDiscuss Beta 2 below and we appreciate if everyone can contribute their findings on our EasyDiscuss issue tracker. If your EasyDiscuss subscription has already ended, fret not you may use the 35% discount coupon code below for your renewals. 

As Mark has mentioned before, we will honor top 3 of our testers with a complementary EasyDiscuss 4 license after we have completed with our testing. Be a part of our Beta testers for EasyDiscuss 4.0 today; the future of forum for Joomla.

 

ED4BETA35

 

 Download ED4 Beta 2 or  Report Bugs

 

Comments (42)

Add search for trough conversations, otherwise if you have too many conversations will be a pain to find if you discussed before with someone

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Looking good, guys. I've been testing since Alpha (silently) and it sure has come a long way. Beta 2 seems almost ready for production.

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  1.    Dean Kang

Thanks for testing Dean! Appreciate your assistance!

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Can data from another forum, like phpBB, be integrated into EasyDiscuss? I tried a service to go from PHPBB to Kunena and it failed miserably.

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  1.    Josh Lewis

My live site uses the p8pbb bridge for seamless authentication. But, yeah, even with that in place, it forces password resets.

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  1.    Josh Lewis

I came up with a little SQL script that will fix this. Simply log into your host and go to MySQL. From there open up your database, open up the SQL tab. Place in the following code:

UPDATE #_users
SET requireReset=0
WHERE requireReset=1;


Note that you will need to replace "#" with your actual DB prefix. Then hit the "Go" button. This will remove Joomla's require reset mode on the current accounts. You will still be able to force a reset for accounts after this.

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  Comment was last edited about 1 year ago by Josh Lewis
  1.    Josh Lewis

It removed the requirement for the password reset (in the Admin User panel), but, I couldn't log in until I went thru the password reset process.

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  1.    Josh Lewis

Interesting. Theoretically all the accounts should have the column "requireReset" set to 0 in the #_users table. Is this true? And if so, I'm not sure what would be forcing a reset considering that it should only be checking the reset column.

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  1.    Josh Lewis

Everything is all set up now. After running the script, I exported the users table from a backup and imported it to the database. Then I had to add all users back to the registered users group. Then I exported the database and imported it into my live forum. So far, nobody has complained.

I'm still looking at easydiscuss, but, I obviously had to get kunena running from phpbb first.

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  1.    Brian Blake

Excellent! Glad I could be of assistance.

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I wish stackideas would stop sending me email about "Upcoming releases" for months. Sick with the never ending announcements of "Almost here"
Send me 1 email when the new version is ready along with a discount coupon to entice me to buy.

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  1.    tom coll

They want the community to help figure out obvious and not as obvious issues. Personally I think this is great considering that they want to provide the most stable experience possible on non beta releases. Don't want to hear about progress every now and then? Simply unsubscribe and check your component updates.

As for discount coupons, this post literally says "35% discount coupon code below for your renewals". So they fulfill this aspect as well.

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  1.    Josh Lewis

If I subscribe to the newsletter why would I unsubscribe??? Obviously I want to hear news from the company.... not just news about the progress of something I can not purchase yet.

35% is nice... for people renewing. I have not purchased the product yet, so the "renew" part does not apply to me .... that is why a discount coupon would be nice when they finally release 4.0

Thanks for the input from your perspective...

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  Comment was last edited about 1 year ago by tom coll
  1.    tom coll

Tom,

I am sorry if you are affected by our newsletter but it is our responsibility to keep everyone updated. If you think that the newsletter bothers you, you can unsubscribe from it.

I personally do hope that our newsletter system is intelligent enough to determine if these news are suitable for you or not. Because sending newsletter costs us money and if this is not something you want to see (and it is not our intention to force you to see it), it's quite costly.

Thanks for...

Tom,

I am sorry if you are affected by our newsletter but it is our responsibility to keep everyone updated. If you think that the newsletter bothers you, you can unsubscribe from it.

I personally do hope that our newsletter system is intelligent enough to determine if these news are suitable for you or not. Because sending newsletter costs us money and if this is not something you want to see (and it is not our intention to force you to see it), it's quite costly.

Thanks for understanding and we'll take note of this in the future.

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  1.    Mark

Mark, obviously Im interested in your newsletter, I signed up for it. I never see so many other announcements from other Joomla product providers when they have a beta coming out in need of testing by the community... K2 comes to mind.

What I do in my own business is segment the newsletter according to interest.

I guess its a good thing for your community to get all those updates, and participate on the bug squad, and maybe it just annoys me.

Anyway stackideas makes amazing products,...

Mark, obviously Im interested in your newsletter, I signed up for it. I never see so many other announcements from other Joomla product providers when they have a beta coming out in need of testing by the community... K2 comes to mind.

What I do in my own business is segment the newsletter according to interest.

I guess its a good thing for your community to get all those updates, and participate on the bug squad, and maybe it just annoys me.

Anyway stackideas makes amazing products, looking forward to the production release of EasyDiscuss 4.0

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  1.    tom coll

Noted, thanks for your input on this Tom

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Anyone knows how to get the "The All New Forums View" in the beta 2 version? I don't see the theme for this view in the setting

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  1.    Robert

The default view is now the "forums" view. There is a new menu when you try to create a new menu item which links to the forums layout

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I'd like to point out that Easy discuss 4 needs to have login module like it has with Easy discuss 3.

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Yep, it will definitely have In fact, it's already shipped with beta 2

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  1.    Mark

I don't see it though. Mind telling me the name of the module? I didn't find it by going with its name at least.

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  1.    Dean Kang

I believe it's called "EasyDiscuss Welcome Module"

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  1.    Mark

I figured but there is no such a module.

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  1.    Dean Kang

Actually, found it now. Don't think it was installed by default. Had to dig into custom module.

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hi, do you have a german translation for easydiscuss4?

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  1.    wudry wudryson

Yep, you can view the translations progress at https://www.transifex.com/stack-ideas/ed4/language/de_DE/

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Great work, looks very exciting with the speed increases. I will try and help with some testing, do you feel the elegant theme is the most solid and reliable template to use with this new release or should it be wanderers. I am just looking for a very reliable and integrated template to work with. Thanks

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Hey James,

They both would work fine out of the box The difference between Wanderers and Elegant is that they both are independent off any frameworks and that is the beauty of it

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I consider Easy Discuss a Joomla's verison of vanilla forum which is a very popular modern forum. ED 3 wasn't quite there but ED 4 is very close to current vanilla forum's appearance and functionality.
It does need to have two completely separate modes though. Full forum mode (no question, resolved, and that kind of stuff) and Q/A mode.

One HUGE downside of ED3 was lack of pagination which ED4 addresses (but bugged currently).

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  Comment was last edited about 1 year ago by Dean Kang

There is actually a settings that you can flip through to turn it into a Q&A mode and vice versa Go to Settings > General Features > Question & Answers

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Mark and TEAM,

EXCELLENT WORK I have been waiting for the latest beta and then to the release version so I can put out a Technical release of ChamberAnswers to our growing list of small business followers on Twitter. EasyDiscuss 4 is going to be CENTRAL to our success. Thank you for all your hard work for making such great extensions possible.

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  1.    Randall McCallum

Thank you so much Randall, we really appreciate your kind assistance.

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I am working on a development copy of our site and would be happy to test this, but it already has ED 3 in it. I assume I should wait until it can migrate the data? Thanks! Look forward to seeing what you have come up with

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  1.    Matt

Yes, it is advised to wait to upgrade. There have been cases where I upgraded on a RC beta, but I knew that the Stackideas staff was not obligated to address the issue until stable release. In other words it depends on how desperately you need it immediately and if you are willing to deal with issues for a few weeks. On beta's however you run the risk of potential upgrade issues which is why in the least secure scenario for myself I'd wait until RC stage. Otherwise wait til stable.

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I agree with Josh Lewis that the current beta 2 is not suitable to be used on a live site but it has come a long way since its alpha days.

I think RC 1 will probably be usable on live sites.

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  Comment was last edited about 1 year ago by Dean Kang

Is there an online demo set up for it?

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  1.    Brian Blake

Hey Brian,

We will set it up on our demo site after the release of EasyDiscuss 4 stable version.

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