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Will I lose content if I reinstall the component?

Jonathan Sheriff · ·
2:07 AM Saturday, 30 September 2017
High
Hello!
Last week we had a disastrous Joomla update (3.7.5 to 3.8.0) and although mostly fixed I seem to be left with an issue on EasySocial.

If I reinstalled EasySocial from the Joomla admin will that leave the content intact and repair the component?

Please feel free to have a look from the back end if you think that's relevant.

The community side is giving a 500 error if you click on the menu item, but I was able to successfully navigate to it via a reported comment in the back end. If I click through a blog author profile link in Easyblog, I get an odd formatting on the page (image attached) profiles are handled by EasySocial.
I had a look in the Chrome console and it showed Uncaught ReferenceError: EasySocial is not defined at 607-tgsjonathan:5938 (plus more, screen shot attached)

Thanks!
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