UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

Will I lose content if I reinstall the component?

Jonathan Sheriff · ·
2:07 AM Saturday, 30 September 2017
High
Hello!
Last week we had a disastrous Joomla update (3.7.5 to 3.8.0) and although mostly fixed I seem to be left with an issue on EasySocial.

If I reinstalled EasySocial from the Joomla admin will that leave the content intact and repair the component?

Please feel free to have a look from the back end if you think that's relevant.

The community side is giving a 500 error if you click on the menu item, but I was able to successfully navigate to it via a reported comment in the back end. If I click through a blog author profile link in Easyblog, I get an odd formatting on the page (image attached) profiles are handled by EasySocial.
I had a look in the Chrome console and it showed Uncaught ReferenceError: EasySocial is not defined at 607-tgsjonathan:5938 (plus more, screen shot attached)

Thanks!
The replies under this section are restricted to logged in users or users with an active subscription with us