UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is online
Our support specialists is available now. We will attend to you as soon as we can.
  Support is online

user showing as pending payment

Kat C. · ·
3:55 PM Monday, 18 July 2022
High
Hi,
I have a user that is not able to login on my website,
after inspection, the account was created ok but the payplans invoice shows as 'pending payment'
In the authorize.net I can see the transaction under the 'ARB Subscription Detail' from 7/18

What is going on?
Thanks,
The replies under this section are restricted to logged in users or users with an active subscription with us