UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is online
Our support specialists is available now. We will attend to you as soon as we can.
  Support is online

Updating to 5.0.28, stuck at queries.zip

CNS Web · ·
2:07 AM Tuesday, 20 October 2015
None
I'm trying to update/install EasyBlog 5.0.28 on a test site I have. I am stuck at Step 3 and have the error

'Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team.'

What can I do to fix this? I have read through other threads and I see that typically it seems like your support team fixes this for users, but I would like to know if there is a way I can fix this myself?
The replies under this section are restricted to logged in users or users with an active subscription with us