UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is online
Our support specialists is available now. We will attend to you as soon as we can.
  Support is online

Topic Owner not notified on first reply

Tony Partridge · ·
10:16 PM Wednesday, 01 March 2017
High
Hello,

Please see attached settings. Since using EasyDiscuss we have had a lot of complaints from users that they are not being notified of the topics. I have narrowed this down to the setting:

Notify owner when replied

Is not working. So create a topic as a new user, then as a different user reply to the new topic.

The post owner is not notified. Setting we are using attached

Many thanks
Tony
The replies under this section are restricted to logged in users or users with an active subscription with us