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Topic Owner not notified on first reply

Tony Partridge · ·
10:16 PM Wednesday, 01 March 2017
High
Hello,

Please see attached settings. Since using EasyDiscuss we have had a lot of complaints from users that they are not being notified of the topics. I have narrowed this down to the setting:

Notify owner when replied

Is not working. So create a topic as a new user, then as a different user reply to the new topic.

The post owner is not notified. Setting we are using attached

Many thanks
Tony
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