Response Time
24 — 48 hours
Hello!
I've recently installed Komento (free) for a friend of mine and it seems that I am unable to get the reply button working for guests.
In the ACL replies are allowed for Public as for guests (actually it's allowed for all user groups) and in the integration item replies are allowed as well. Yet I still do not see a reply button. I've tried it with different browsers (IE, FF and Chrome), none of them shows the buttons.
Could someone help me out here, what am I missing?
Thanks in advanced! If more info is needed, let me know.
I've recently installed Komento (free) for a friend of mine and it seems that I am unable to get the reply button working for guests.
In the ACL replies are allowed for Public as for guests (actually it's allowed for all user groups) and in the integration item replies are allowed as well. Yet I still do not see a reply button. I've tried it with different browsers (IE, FF and Chrome), none of them shows the buttons.
Could someone help me out here, what am I missing?
Thanks in advanced! If more info is needed, let me know.
7 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
