UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is online
Our support specialists is available now. We will attend to you as soon as we can.
  Support is online

PayPlans | Sales Figures are Reporting Incorrectly

Ulysses Gonzalez · ·
8:39 PM Thursday, 12 May 2022
Normal
Think I may have an issue with the sales report
https://www.screencast.com/t/HuqzE412pAD

It seems the figures aren't adding up, even the dashboard says the same
https://www.screencast.com/t/2gfdEfiJ7 and it shows 7 sales; which is not correct.

Noticed the renewals show 2, but there was only one and it was for $600, not $1200. https://www.screencast.com/t/ojwJwMs4cQ

It says there were 4 sales when I dug deeper.
2 for $4,000
2 for $1,200

Yet, the actual sales were:
1 unit for $2,000
1 unit for $600

So the total should be: $2,600

The subscription growth does only show 2 active.
https://www.screencast.com/t/SbohEznkL
The replies under this section are restricted to logged in users or users with an active subscription with us