UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

One click update from 4.2.13 to 5.0.6 not possible

Simon Delmotte · ·
11:29 PM Friday, 16 December 2022
Normal
Hello,

As my 2022 membership campaign ends, I want to update PayPlans.
But when I try to update from the Joomla! backoffice (Extensions/Manage/Update), I get the following error:
Failed to extract file: payplans_to_5.0.6_from_4.2.13_key_8b9e7ab295e87570551db122a04c6f7c_domain_http://www.sfgm-tc.com

When I try from the PayPlans backoffice, I get the following message:
Error updating component when using the API from Joomla. Please try again.

Can you help me?
The replies under this section are restricted to logged in users or users with an active subscription with us