PayPlans 4.0 Stable

Notifications not work as expected

Hi there.

Strange thing, that need to be explained in details.

There are two users groups:
Registered - ordinary users, which comments always have to be moderated. But, these users can also create Joomla! articles, which can be commented.
Redactors - moderators of comments, children group of Manager group (same as Administrators)

There are two users from Registered groups:
Mister X
Mister Z

Notification system settings:
- notify (only) group Redactors when New (comment is) pending
- notify Content Author is On

The problem is with notification system.
1. When Mister X comments on the article he is the author of, everything is OK - (only) Redactors receive moderation e-mail.
2. But when Mister X comments on the article written by Mister Y, both Redactors AND Mister Y receive moderation e-mails, while Registered group have no any moderation ACL rights and it is not set to receive any notifications.

When I switch Off notify Content Author setting, in both described above cases, no one receives any notifications - neither Redactors (this is bad) nor author (this is OK).

Joomla! 3.8.5
Komento 3.0.11

This section can only be seen by users with a valid subscription.
If you have a valid subscription, please login now

Support is

The support team is online and will be able to answer your inquiries. Please stay calm, follow the rules and do not cross post.

We will attend to you as soon as we can.

Your time
Stack Ideas time