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Lost user points after update

Kane · ·
3:54 AM Monday, 24 February 2014
None
I went through a few step upgrade yesterday. I had to uninstall ED 2.0.3945 in order to upgrade to ED 3.0.8598 and then perform the upgrade to 3.2.9304

Shortly thereafter, the users began noticing that their ranks were all reset. The badges remained, but the points are all reset. Is there a way to get them back?
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