UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

Lost user points after update

Kane · ·
3:54 AM Monday, 24 February 2014
None
I went through a few step upgrade yesterday. I had to uninstall ED 2.0.3945 in order to upgrade to ED 3.0.8598 and then perform the upgrade to 3.2.9304

Shortly thereafter, the users began noticing that their ranks were all reset. The badges remained, but the points are all reset. Is there a way to get them back?
The replies under this section are restricted to logged in users or users with an active subscription with us