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Hello,

I have installed Komento on a customer's website. The site is a vacation rental site and we needed a good guest book for each of the properties. So I re-purposed Komento's language files to be used as a Guest Book. The Komento has been added to all categories named "house" so it is on the bottom of each rental home's page. I have also made some minor changes to the CSS for the Freso template we are using. Below are the settings of my environment:
- Joomla! 2.5.19
- Komento 1.7.7 Pro

Browsers tried:
- IE 11.0.9600
- Firefox 28.0
- Google Chrome 34.0.1847.116m
- Opera 20.0

I have two issues to discuss.

1) The Komento works great. However, I cannot publish the entries from the front end. I can only publish from the back end. When I log in as either Super Admin or Publisher, I can only do the following for the new comment: Edit, Stick or Delete. I don't want to use the stick feature but it is OK if it remains. I do need to be able to allow my client (who has Publisher privileges) the ability to publish the guest book entries (comments) from the front end. Once I publish the Guest Book entry from the front end, I can un-publish it from the front end but cannot re-publish it. I have even changed the Publisher ACL settings to match the Super User in an attempt to see if I was doing something wrong. This is when I discovered that even I as super user could not publish from the front end. Any assistance would be greatly appreciated.

2) I am also trying to set up the cron job to notify me when a Guest Book Entry (comment) is made but it does not seem to work. I am using cPanel and followed the directions on your site to set it up but no avail. My notices remain in the Mail Queue. Here is the cron job command:
lynx -source https://www.(redacted).com/index.php?option=com_komento&task=cron

I have included a super user account credentials below along with the site location. Let me know if you also need a FTP login
Any assistance would be greatly appreciated.

Respectfully, gdkwest
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