UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
It is currently a public holiday for us from where we are at.

There may be a delay in our responses but rest assured that we will be back at full speed when we are back to the office.
  Support is offline
Hi. I'm working with the subscription module, and would like to confirm expected behavior. It appears that if a web site user (that is a person who has a user account on my client's web site) subscribes to a site/category/etc., then the button changes from "subscribe" to "unsubscribe" because it detects the user email matches that in a subscription email.

But, when a guest (that is, a person who does not have a user account for my client's web site) subscribes, there is nothing to compare the subscribed email address to, so a guest will always see the "subscribe" button even if s/he has subscribed to the site/category/etc.

And assuming that's true, then the only ways to unsubscribe are (1) via the link in the subscription confirmation email or (2) to email the site administrator to have the subscription manually deleted.

Please let me know if this is accurate, but if not, please provide the correct behavior.

Thanks!

Bill
The replies under this section are restricted to logged in users or users with an active subscription with us