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attachment preview not displaying for document

Karen Dunne · ·
9:14 AM Saturday, 02 January 2021
Normal
Hi there,

It seems that the preview for a document attachment is not displaying. Or at least it's not what is expected. It only shows a rectangular shape. Please see screenshot.

I was expecting to see a small thumbnail.

The user cannot click on it for a preview either.

I don't think this is the expected behavior. Is it?

Thanks,

Karen
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