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I just now discovered an account in the Pending status that I did not expect to find there. The user name is had successfully activated their account but somehow did not become enabled. I had thought that all users asking for an account in Registered Users would be enabled automatically upon successful activation of their account by clicking on the link that is sent to them via email.

There is an exception to this in that I did want to have ALL users asking to be in the Bloggers group to require my Approval.

Do you have any idea why a user would be activated but not enabled as a Registered User. I have not seen this before.

The users name is Linda Robinson

My intent is to allow anybody to activate their account and become enabled if they are apply to the Registered Users group. If they apply for the Bloggers group then I want to approve them because I need to communicate with them first.

Thank you, Sean Carney
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