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I started a topic here 1 or 2 days ago and now it is deleted? Please do not delete this topic as i did PAY for Komento Pro (but my webdeveloper bought it; read further please).
My webmaster saw that my website was offline last week due to conflits of an older Komento version and my Joomla website. That's why he directly bought Komento Pro for me.
Your staff asked me to give the reference number of the purchase. I pasted it. Again, this is the reference: Order ID: SI170320-3595-23205. It is bought for my website: http://www.kijkenziefotoschool.nl
Since the update of Komento there are a few issues:
1). Can you move the license my webdeveloper bought to my forum login here so i can ask you for help?
2. I do not receive email notification when someone replies on my blog. Can you help me turn this on?
3. It seems that i lost all the ratings of my articles i built up? Can you help me restore them?
4. And people cannot rate my articles now? Can you help me to let people rate the articles with the stars again? Alex Wong replied and i followed his advise to put on 'display ratings' in the general settings tab and also the option 'display ratings' in the layout tab.
5. In the past people could leave a message directly under the article but now first the comments of others guest are displayed and then (lower) people can leave a message. Can this be turned around? I would like that people can leave a message directly under the end of the article and the comments of others guests can be displayed as low as possible.
6. My avatar does not show up (in the past you fixed it. I use dijkemajoris@gmail.com with gravatar).
I hope you can help me out as i payed for Komento Pro again.
My webmaster saw that my website was offline last week due to conflits of an older Komento version and my Joomla website. That's why he directly bought Komento Pro for me.
Your staff asked me to give the reference number of the purchase. I pasted it. Again, this is the reference: Order ID: SI170320-3595-23205. It is bought for my website: http://www.kijkenziefotoschool.nl
Since the update of Komento there are a few issues:
1). Can you move the license my webdeveloper bought to my forum login here so i can ask you for help?
2. I do not receive email notification when someone replies on my blog. Can you help me turn this on?
3. It seems that i lost all the ratings of my articles i built up? Can you help me restore them?
4. And people cannot rate my articles now? Can you help me to let people rate the articles with the stars again? Alex Wong replied and i followed his advise to put on 'display ratings' in the general settings tab and also the option 'display ratings' in the layout tab.
5. In the past people could leave a message directly under the article but now first the comments of others guest are displayed and then (lower) people can leave a message. Can this be turned around? I would like that people can leave a message directly under the end of the article and the comments of others guests can be displayed as low as possible.
6. My avatar does not show up (in the past you fixed it. I use dijkemajoris@gmail.com with gravatar).
I hope you can help me out as i payed for Komento Pro again.
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