Response Time
24 — 48 hours
StackIdeas,
I have EasySocial V1.3.30 installed on a system along with PayPlans V3.3.5.
When a user subscribes to a membership they are correctly taken through the registration process.
REGISTRATION PROCESS
> Select Plan
> Complete Registration
> User goes to PayPal site and pays for subscription
> After completion Goes to Thanks for Subscription
https://saverhealth.com/index.php/component/payplans/invoice/thanks/ENS4YWA3P5C5
PROBLEM:
The registration process is working properly, however the e-mail link sent to the subscriber ( See image) does not take them back to EasySocial Activiation, it goes to PayPlan Subscription page. (See image)
When the user clicks on the button in the email to verify the account they are taken to the site with the following link.
ACTIVATE LINK = https://sitename/index.php/co-op-home/registration?task=activate&token=b65fb8a8ee826f213d580a910cfe86c7&controller=registration
If you look at the new User account in EasySocial it is set to UnPublished and InActive. (See image)
THIS WORKS:
If you follow the message in the e-mail. "Alternatively, you may copy the token below and
paste it when you access the activation page at the activation page. " and enter the activation code that works just fine.
NOTE:
I've spend some time working with Ready Bytes on this issue. What they are saying is that the subscription part is working correctly, but when the user select the link to verify, EasySocial is not verified, so PayPlans thinks the account does not have a subscription, so it takes the user to the Subscription Options page.
ALSO:
I found a post similar to this where the user was having the same issue when using the wireframe theme. Post = http://stackideas.com/forums/email-loop
I made the change recommended to the wireframe verify.php file, but this did not fix the issue, just took the user to UNKNOWN page.
This is the only issue blocking the release of this site with subscriptions.
Thanks for the help.
Dan
I have EasySocial V1.3.30 installed on a system along with PayPlans V3.3.5.
When a user subscribes to a membership they are correctly taken through the registration process.
REGISTRATION PROCESS
> Select Plan
> Complete Registration
> User goes to PayPal site and pays for subscription
> After completion Goes to Thanks for Subscription
https://saverhealth.com/index.php/component/payplans/invoice/thanks/ENS4YWA3P5C5
PROBLEM:
The registration process is working properly, however the e-mail link sent to the subscriber ( See image) does not take them back to EasySocial Activiation, it goes to PayPlan Subscription page. (See image)
When the user clicks on the button in the email to verify the account they are taken to the site with the following link.
ACTIVATE LINK = https://sitename/index.php/co-op-home/registration?task=activate&token=b65fb8a8ee826f213d580a910cfe86c7&controller=registration
If you look at the new User account in EasySocial it is set to UnPublished and InActive. (See image)
THIS WORKS:
If you follow the message in the e-mail. "Alternatively, you may copy the token below and
paste it when you access the activation page at the activation page. " and enter the activation code that works just fine.
NOTE:
I've spend some time working with Ready Bytes on this issue. What they are saying is that the subscription part is working correctly, but when the user select the link to verify, EasySocial is not verified, so PayPlans thinks the account does not have a subscription, so it takes the user to the Subscription Options page.
ALSO:
I found a post similar to this where the user was having the same issue when using the wireframe theme. Post = http://stackideas.com/forums/email-loop
I made the change recommended to the wireframe verify.php file, but this did not fix the issue, just took the user to UNKNOWN page.
This is the only issue blocking the release of this site with subscriptions.
Thanks for the help.
Dan
5 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
