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Users search issues

Groupe Média Théapolis · ·
7:00 PM Thursday, 19 July 2018
Normal
Hello,

1) We have a problem finding users: they do not appear (pic 1 & pic 2).

We are unable to correctly set the privacy of user types. There seems to be a problem with the privacy criteria ("Everyone", "Registered", "My friends", etc.).

Concretely, users do not appear in the search, even though they are correctly indexed and the privacy criteria are on "Everyone" in the "Who can search my profile" field in the profile type easysocial (pic 3).

Note: When searching for "?", We get 1 result: a standard account created from the back end. This standard account seems to be the only one that can be searched correctly.

Would you have the solution?

2) Another problem: photo albums and audios do not appear in search criteria (pic 4), while plugins are active (pic 5)


You have the possibility to connect in the front-end and in the back-end.
Cordially.
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