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Hello team StackIdeas, We have noticed that upon login and going to ES community "portal" the user receives a message at the top that their "Profile is not 100% complete", which is fine since this is what we have setup. However, upon the user (either registered or even a super user) going to update their profile, they are asked for a new password, which they should not be asked for (unless they wish to put a new password in). Any info they have updated is never saved, and even if they put a new password in..the data they have updated is not changed. The system continuous to loop asking for a password even after a new password has been entered. Once it does take a new password an error appear at the top, still the data input by the user was not accepted. I thought perhaps ES had, or recently included, a setting to require users to update password but could not find such a setting in ES backend. Please advise as to how we can assist in fixing this. Thank you for your time and attention !!!
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