UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

User getting Restricted Content warning in groups

Matthew Pate · ·
12:53 AM Saturday, 20 May 2017
None
I have one user (only one out of thousands!) that can not see content in any of the groups they have joined. The groups in question are open groups, there are no restrictions set and the posts are not by super administrators.

The user gets a notification about a post in a group they belong to and when they try to visit the link they are displayed the message "Restricted Content - you are not allowed to view the content of this item - you may need to login to see this item or it could be restricted to be seen".

The user belongs to two user groups "registered" and "moderator" but I have 4 other users with the same senario and they experience no issues.

Can you possibly think of anything that may be causing this?

Many thanks in advance.
The replies under this section are restricted to logged in users or users with an active subscription with us