UPDATES EasySocial 4.0.15 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is online
Our support specialists is available now. We will attend to you as soon as we can.
  Support is online

Updater crashed the site

Richard Hughes · ·
4:25 AM Sunday, 26 July 2015
None
I gather (unfortunately too late) that their is an issue with the updater and i have lost one new site totally because i didnt back it up before updating. another fortunately was recovered as i didnt realise it was Easyblog that had broken the first one - lesson learned and many hours wasted.

how should i go about updating the site to get this sorted ? which file do i download and is it ok to just install over the top ?
The replies under this section are restricted to logged in users or users with an active subscription with us