I am unable to install an update to EasyDiscuss using the full installer - its failing on the database step "Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team."

Any log files I can look at to see what is wrong?

If I try the networks installation I get "Your current domain is not listed in our list of supported domains and you will not be able to utilize the versioning services. Please enter your domain name in your license area to be able to utilize our services" despite having a valid license.

Please advise

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