UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline
Hi,

Now that we have Authorize.net successfully setup, we have a policy where when a member unsubscribes to their current recurring plan, we will not be issuing a refund. Our approach is; there will be no refund, but the user will continue to have access to the site and all of its features are still accessible until their subscription plan has expired from the original point of sale. I do not see any settings regarding this.

I have tried to look for documentation on this, but I the page comes up with a 404 error.

Link: https://www.readybytes.net/payplans/documentation/item/authorizenet-2.html


Would also like to know what happens when someone deletes their accounts without canceling their recurring payment. If the user deletes their account, will the recurring payment end automatically as well?

Would someone be able to let me know how canceling recurring payments works or fix the documentation page so I can fully understand how the Authorize.net payment gateway functions?

This would be a great help.

Thanks,
Steve
The replies under this section are restricted to logged in users or users with an active subscription with us