Response Time
24 — 48 hours
Joomla 3.4.3
EB 5.0.21
URL: http://www.gravityit.net
I can login at the frontend and post, and everything displays fine. However, my clients cannot. I have them set as Super Users even and they see no icons and the calendar never renders (blog-error-1.jpg), and when they do open the editor (by clicking the rectangle where the new post icon should be), they are unable to save and it hangs as per blog-error-2.jpg.
They have tried multiple browsers and different computers but with no luck. I originally bought this product to use on this client's site because of the cool features it has. However, this is making me look silly now as I really talked the product up to them. Your urgent reply would be appreciated! Thanks.
EDIT: I think my good fortune may be related to Chrome's cache handling. I went to the site on FF, Opera and IE, and I confirm that this issue exists for me too on these browsers.
EB 5.0.21
URL: http://www.gravityit.net
I can login at the frontend and post, and everything displays fine. However, my clients cannot. I have them set as Super Users even and they see no icons and the calendar never renders (blog-error-1.jpg), and when they do open the editor (by clicking the rectangle where the new post icon should be), they are unable to save and it hangs as per blog-error-2.jpg.
They have tried multiple browsers and different computers but with no luck. I originally bought this product to use on this client's site because of the cool features it has. However, this is making me look silly now as I really talked the product up to them. Your urgent reply would be appreciated! Thanks.
EDIT: I think my good fortune may be related to Chrome's cache handling. I went to the site on FF, Opera and IE, and I confirm that this issue exists for me too on these browsers.
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