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Unable to load tooltip content

Sabih · ·
5:28 AM Tuesday, 01 March 2016
None
Hey there,

a member just complained about this problem. She got 936 notifications and the moment she tries to open it she gets the message: "Unable to load tooltip content". She is a member for months now and did not face any problems like this before.

I am not sure how to reproduce this because those are a lot of notifications. :(

My idea is, I had switched off some badges the last days. Maybe the user got that badge before I switched it off, therefor got a notification and now the badge is no longer there and the user wants to see a notification of a non-existent badge. Could this cause an error like this?
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