I must be missing something obvious....

Have purchased Reg Req 2.0.5 and downloaded it to my computer. Tried to install it via 'Install' in Applications within ES 2.0.19 and it doesn't. There is a pink line that is probably trying to tell me why but its blank (see image)

Can you help please?
Attachments (1)
Attachments can only be downloaded by logged in users

This section can only be seen by users with a valid subscription.
If you have a valid subscription, please login now

Support is

It is currently off working hours and most of us aren't around.

Rest assured that we will get back to your issues as soon as the day starts tomorrow!

Your time
Stack Ideas time