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Unable to handle price increase / decrease on recurring subscriptions

Rasmus Bech - Opdag Verden · ·
9:44 PM Tuesday, 06 February 2018
Low
Hi

If a user has a recurring subscription to a service on our website, and the price for the subscription changes, then PayPlans is unable to handle this. The price for existing subscribers doesn't change.

How can we handle a price change to a plan for existing recurring subscriptions without having them to expire and buy again? This is really not optimal for keeping current subscribing users.

For reference, we are using ePay payment app, but I'm guessing this is a PayPal design issue?
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