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Unable to download a video from my computer.

Georges LEGER · ·
4:32 PM Tuesday, 21 June 2016
High
Hello,

Unable to download a video from my computer.

I think there is a problem with downloading video. After sending the video, I have this message appears:
Video sent successfully and during treatment. Thank you not to close the browser or refresh the page.

I waited over 30 minutes, the download has not yet started.

See the screenshot.

How to solve this problem please?

Thank you for your help :-)
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