UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

Unable to download a video from my computer.

Georges LEGER · ·
4:32 PM Tuesday, 21 June 2016
High
Hello,

Unable to download a video from my computer.

I think there is a problem with downloading video. After sending the video, I have this message appears:
Video sent successfully and during treatment. Thank you not to close the browser or refresh the page.

I waited over 30 minutes, the download has not yet started.

See the screenshot.

How to solve this problem please?

Thank you for your help :-)
The replies under this section are restricted to logged in users or users with an active subscription with us