Response Time
24 — 48 hours
Hello,
We noticed a problem with ConversKit.
A notification appears when someone sends us a message, but :
- The following messages do not generate notifications (the counter remains stuck on 1, even if the person has written 5 messages)
- When changing pages on the site, the notifications counter disappears (the user is no longer informed that someone has spoken to him)
- - -
It seems that the problem comes from the file : /plugins/system/conversekit/libraries/easysocial.php
We put the original and the problem is gone.
This file was modified a week ago by Stackideas due to a language error (file attached).
Can you look at what can be problematic and fix it ?
Best regards.
We noticed a problem with ConversKit.
A notification appears when someone sends us a message, but :
- The following messages do not generate notifications (the counter remains stuck on 1, even if the person has written 5 messages)
- When changing pages on the site, the notifications counter disappears (the user is no longer informed that someone has spoken to him)
- - -
It seems that the problem comes from the file : /plugins/system/conversekit/libraries/easysocial.php
We put the original and the problem is gone.
This file was modified a week ago by Stackideas due to a language error (file attached).
Can you look at what can be problematic and fix it ?
Best regards.
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