We noticed a problem with ConversKit.

A notification appears when someone sends us a message, but :

- The following messages do not generate notifications (the counter remains stuck on 1, even if the person has written 5 messages)
- When changing pages on the site, the notifications counter disappears (the user is no longer informed that someone has spoken to him)

- - -

It seems that the problem comes from the file : /plugins/system/conversekit/libraries/easysocial.php

We put the original and the problem is gone.

This file was modified a week ago by Stackideas due to a language error (file attached).

Can you look at what can be problematic and fix it ?

Best regards.
Attachments (1)
Attachments can only be downloaded by logged in users

This section can only be seen by users with a valid subscription.
If you have a valid subscription, please login now

Support is

It is currently off working hours and most of us aren't around.

Rest assured that we will get back to your issues as soon as the day starts tomorrow!

Your time
Stack Ideas time