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Trouble when connecting

Groupe Média Théapolis · ·
10:00 PM Monday, 09 July 2018
None
Hello,

When a user wants to connect to the site, as a registered user, he uses the blue button at the top right of each page (LOGIN).

By clicking on the button, a login page is displayed.

If the user is mistaken by entering his email address or password, the page is refreshed but no error message appears.

It even happens that an error message appears as soon as the page is displayed, even before the user has entered anything yet.

We did not find the reason for this anomaly.

We ask for your assistance. Can you see what could cause this anomaly, by logging on the site https://www.leweborateur.fr with the information provided for this purpose, on our account.

Thank you very much in advance.

Best regards.

Arnaud.
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