Text formatting in stream - html stripped?

Good morning,

I have been trying to figure out how to fix the formatting in the stream.

Easyblog items are displayed with no formatting. (truncation on or off, doesn't matter)
Video descriptions are being displayed as a solid block of text. (html stripped also)

Obviously, this makes it quite hard to read the stream and a mess.

I think I have looked at everything I can to fix it. Truncation, changes to default editor, went back to protostar template etc.

Ideas welcome.

We do not give access to the backend, so please let us know what you would do, and we will do that.

Thank you and have a nice day,

Bridgette

as usual, screenshots are attached to show what we are trying to fix - thank you.