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Hello Support
I have been experiencing some difficulty with your Tag Cloud Module. Actually what happened is as follows. I installed a new template and had problems getting several modules to turn up in a left module position on all pages. Amongst the module that did not turn up on all pages was the Stackideas module. The Joomlashine support people were frankly not very helpful and told me to do the following:
********
=> I confirm that the mod_easyblogtagcloud_3.9.1_free.zip is corrupt and the JSN template does not cause any error . Please re-contact Stackideas who has developed mod_easyblogtagcloud_3.9.1_free.zip file .
And about the “BUG SPONSORS” is the custom HTML module , this is a blank module which belongs to Standard Joomla so BUG Sponsors might not be corrupt . I confirm that you have already installed any module that conflicts to the “BUG SPONSORS” module and I am investigating the reason why.
********
Which I did. And surprise surprise it did not fix anything. Now when I try to reinstall the Tag Cloud Module it does not show up in my Joomla back end!
Could you please take a look at this. What they are saying does not make any sense to me. As this worked before. What I find a little strange however is that I can as of now not reinstall the Cloud module!
thanks
Paul
I have been experiencing some difficulty with your Tag Cloud Module. Actually what happened is as follows. I installed a new template and had problems getting several modules to turn up in a left module position on all pages. Amongst the module that did not turn up on all pages was the Stackideas module. The Joomlashine support people were frankly not very helpful and told me to do the following:
********
=> I confirm that the mod_easyblogtagcloud_3.9.1_free.zip is corrupt and the JSN template does not cause any error . Please re-contact Stackideas who has developed mod_easyblogtagcloud_3.9.1_free.zip file .
And about the “BUG SPONSORS” is the custom HTML module , this is a blank module which belongs to Standard Joomla so BUG Sponsors might not be corrupt . I confirm that you have already installed any module that conflicts to the “BUG SPONSORS” module and I am investigating the reason why.
********
Which I did. And surprise surprise it did not fix anything. Now when I try to reinstall the Tag Cloud Module it does not show up in my Joomla back end!
Could you please take a look at this. What they are saying does not make any sense to me. As this worked before. What I find a little strange however is that I can as of now not reinstall the Cloud module!
thanks
Paul
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