System Email and Over-ride Formating

Issue 1: Over-ride text for system emails does not adhere to what appears to be the stackideas intended formatting in the email code.

a. Screen capture one shows the desired text format (Newline spacing)
b. Screen capture two shows that after saving the over-ride shown in screen capture one \n codes are
inserted by the system into the text.
i. I presume that these codes should not appear in the override text dialog as shown or if the code
must appear to create the newline, then ii below should work properly.
ii. the newline code inserted by the system (not me) is not recognized when the email is generated
by the system (see screen capture three).

Proposed Solution: Fix the email code or provide a short term solution allowing newline ([enter key] during override text creation) and permit the text format as shown in screen capture one.


Issue 2: Over-ride text does not appear in Email Activity - email preview. See screen capture four. The override text shown in screen capture one appears in the email generated shown in screen capture three however when the admin views the email EasySocial>email_activity>view email sent the default email is shown.

Proposed Solution: Display the email with the over-ride text. Schedule this item for a future update.

Details shown in the attached screen capture PDF.

Thank you in advance for your expertise in resolving this matter!

Todd