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Hi,
I was just trying to submit a new support ticket because I never heard back from the previous support ticket I created and it did not show up under "My Tickets"....but now I cannot even create a new support ticket.
When I try to submit the "Your Ticket Details" form, this error appears at the top of the page:
"We encountered a problem (cross-site request forgery detected); please try again"
I started over and filled out the form again, but got the same error.
How can we reliably reach you for support? This is very concerning...
Thank you,
Matt
I was just trying to submit a new support ticket because I never heard back from the previous support ticket I created and it did not show up under "My Tickets"....but now I cannot even create a new support ticket.
When I try to submit the "Your Ticket Details" form, this error appears at the top of the page:
"We encountered a problem (cross-site request forgery detected); please try again"
I started over and filled out the form again, but got the same error.
How can we reliably reach you for support? This is very concerning...
Thank you,
Matt
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