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Hi. I am trying to understand how subscriptions work in EasyBlog as it integrates both in Joomla and then also in MailChimp when you have a MailChimp component.
Earlier this year we migrated to a new server and upgraded our Joomla site from 2.5.x to 3.5. At the time of the upgrade, we updated our EasyBlog to the latest version and also implemented MailChimp integration so that those people who signup for the Blog posts will also be on the newsletter list that is sent out through MailChimp. Additionally, we sell items on the site which requires a purchaser to create an account within the Joomla system in order to place an order. That's our general set up.
Just recently we had a subscriber who asked to have their address updated for the blog. In the Joomla admin, under EasyBlog, I looked for the person under "Subscriptions --> Entire Site". I could NOT find them there. In reviewing the "Mail Activities" under EasyBlog, it is clear that they did indeed have an email sent to them at that email address. The Joomla user registration DOES show their old email address exists in the system. They have purchased something off the site previously. I looked at MailChimp and did NOT find their old email address within MailChimp.
(1) So, here is my primary question... given our MailChimp integration and Joomla integration that exists, does EasyBlog manage the subscriptions within EasyBlog (or is that legacy data from the old site / old EasyBlog version), or is that passed along to MailChimp or managed in Joomla now? I could only find the email address of this particular person among the Joomla registered users. By the way, I did look in the database under jos_easyblog_subscriptions table. I did NOT find the email address there.
(2) If a person unsubscribes from an EasyBlog blog (by clicking the link at the bottom of the email sent out), will that also unsubscribe them from the MailChimp account as well?
Thanks.
Earlier this year we migrated to a new server and upgraded our Joomla site from 2.5.x to 3.5. At the time of the upgrade, we updated our EasyBlog to the latest version and also implemented MailChimp integration so that those people who signup for the Blog posts will also be on the newsletter list that is sent out through MailChimp. Additionally, we sell items on the site which requires a purchaser to create an account within the Joomla system in order to place an order. That's our general set up.
Just recently we had a subscriber who asked to have their address updated for the blog. In the Joomla admin, under EasyBlog, I looked for the person under "Subscriptions --> Entire Site". I could NOT find them there. In reviewing the "Mail Activities" under EasyBlog, it is clear that they did indeed have an email sent to them at that email address. The Joomla user registration DOES show their old email address exists in the system. They have purchased something off the site previously. I looked at MailChimp and did NOT find their old email address within MailChimp.
(1) So, here is my primary question... given our MailChimp integration and Joomla integration that exists, does EasyBlog manage the subscriptions within EasyBlog (or is that legacy data from the old site / old EasyBlog version), or is that passed along to MailChimp or managed in Joomla now? I could only find the email address of this particular person among the Joomla registered users. By the way, I did look in the database under jos_easyblog_subscriptions table. I did NOT find the email address there.
(2) If a person unsubscribes from an EasyBlog blog (by clicking the link at the bottom of the email sent out), will that also unsubscribe them from the MailChimp account as well?
Thanks.
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