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Subdomain Video Uploading Issue

Steve · ·
12:10 AM Saturday, 06 April 2019
High
Our website in a subdomain while in production. Would this effect the ability to upload videos to the website? At this time, I'm unable to upload any and getting a Encoding your video... null% error. The site that's in the root of the domain is allowing me to.

Thank you,
Steve
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