UPDATES PayPlans 5.0.8 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

Strange Login/Out Issues

Kane · ·
7:02 AM Tuesday, 29 March 2016
None
I have migrated a site from jomsocial to ES and finding some issues.

1. when I am logged in and on my profile, I am unable to logout. I must first navigate to a different page to logout.

2. when I login and navigate to my profile and click "Edit Profile", I receive the following error:
"There is an error retrieving your Facebook details. Facebook returns an error message of: "An active access token must be used to query information about the current user."


I am logged in and can't tell if it prohibits me from doing anything
The replies under this section are restricted to logged in users or users with an active subscription with us