UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline
None
My customer is using the new blog entry notification as sort of an email newsletter for a daily blog post. I have customized and tested the email.blog.new.html.php template as well as the HTML for the blog postings in order to present the posting cleanly laid out in both the website front end and the HTML emails. When I moved all of this over from their test site to their live site, the emails are not being formatted as expected. It would appear as though the notification email template that is being used is not the email.blog.new.html.php template, but rather the email.template.html.php template. This template has a reference to EasySocial in the comments and I can find nowhere that suggests that this template is what EasyBlog uses to send out a new blog posting notification to subscribers of this particular category. Could there be a bug that is causing EasyBlog to use the wrong template? I was going to try and reproduce the issue in my test site for them, but I'm having some trouble getting emails to send out correctly from there and I'm concerned with testing things out on their live site.
The replies under this section are restricted to logged in users or users with an active subscription with us