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Server error 404 on link 'please complete your profile'

Bernt-Uwe Berwing & Markus Berwing GbR · ·
11:42 PM Thursday, 24 February 2022
Normal
Hello,
we are just in the process to configure EasySocial on our site after switching from competing product JomSocial.

We arre right now facing an issue on frontend when a user clicks on the link on EasySocial to complete the profile.
There is always Server error 404 and URL looks very strange:

https://test.kulturforum-freiburg.info/_QQ_


We have migrated all users from JomSocial and have created profile groups and users are correctly assigned.
I have just tested with my test user 'mberwing'.

Not sure there is any relation to other component PayPlans which we are as well configuring. But the user has proper setup and an associated plan.

We simply did not find why we are facing the issue. Is this a setup problem or maybe a bug ?
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