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Search not finding users

Jay · ·
7:40 PM Tuesday, 17 April 2018
Normal
When we try and search for users, no results are being shown even though we know their are users that match the search criteria. Are there any settings we need to adjust (either in EasySocial or/and Joomla) as your documentation doesn't mention any, other than what we have set (https://stackideas.com/docs/easysocial/administrators/configuration/search-indexing) already?
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