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Screwed up billing

William Ellis · ·
11:34 PM Monday, 03 March 2014
None
I was trying to renew my license under the email wellis@buildachurchwebsite.com (our old email address)

I went to purchase the easy blog at $79 and it charged me for the socilal too!!!

1. I can't download the easy blog software from either user account. When I renewed it started a new account under will@buildachurchwebsite.com and the social component I never ordered is in there. PLease reimburse us our $99 for this bogus charge.

2. When I login to the renewed blog download it still says it is expired under the email address wellis@buildachurchwebsite.com - user wellis

So in other words you charged us $80 for something I wanted for $79 and now we cannot even download the dumb thing. PLease help us!!!!!

Extremely frustrated with your system.
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