UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

reply break

Mohamed Ragheb · ·
9:35 PM Thursday, 09 June 2016
High
Hi Ezrul,
when I tried your suggestion I didn't work, to clarify what I did I went to easydiscuss > settings > email parser > publishing options > reply break and inserted [REPLYBREAK] and saved.
when I tried it on a reply it still show the whole message.. my test is here
http://innovativeusers.org/iug-forum/8605-query-for-color-of-book-cover.html

can you please help.. we are going life next week.

Thanks





Please find my answers from your inquiries below.

> What happen is when someone get a notification for a new post, if I click reply and leave the original message at the bottom untouched, it add that weird formatting…
> if the person delete the original message from the bottom of email and only leave his comment or reply it will look much cleaner and just fine……
> is there a way to format the reply better if a user forgot to delete the original message?
Ah I see. You can actually set a reply breaker from your backend > easydiscuss > settings > email parser > publishing options > reply break, with any string that you want so that EasyDiscuss will be able to detect the end of reply much easier and truncate it accordingly. Refer my example below where i use [REPLYBREAK] to identify the end the replies.

================================
Hi there,

This is a reply. Please respond.
[REPLYBREAK]

Some older message below here in which it will be trimmed by easydiscuss system.
================================
The replies under this section are restricted to logged in users or users with an active subscription with us