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Renew/Upgrade EasyBlog

Keith Amano · ·
6:29 PM Tuesday, 07 July 2015
None
I originally had the 3.8 Community version that expired. I missed the part about renewing first, so unfortunately, I purchased the Professional version. I tried to update 3.8 using the one-click updater, but it hung up and then crashed my site. I restored my site via Control Panel and then purchased the renewal, but now I have two versions in my dashboard. :( And now I can't seem to regenerate an API key. Can you help me get the API key and will you adjust my purchases so that it is a renewal and then an upgrade, then credit me if the cost is less?
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