Renew not showing for users

Hi there -

This is for the same site with the credentials at https://stackideas.com/forums/2co-after-purchase (in the secure section)

I've went through all the documentation, but I may be missing something. I'm not seeing the renew options even though the app activated and it's for a fixed expiration date.

Would there be any issues if the users were added to the system as recurring users, but then switching to recurring later? If so - can you please let us know how to get the Renew options on the users account?

Thanks!
Kevin