Redirect error loop

Good day, StackIdeas team! In our website, some users have reported that they get the redirect loop error. However, it only happens to some of the users. The website is a fresh install (Joomla 3.2.4 version) and as far as I know, there are no other extensions causing this error. It might help to know that the log in module we use is the default one from Joomla. I have checked and the Login Redirection Page is set to open to the EasySocial Profile page of the user. Please take note that all other log in extensions have been unpublished except for the one currently in use (Joomla Login).

Can you please help out? And I'm sorry but I am not allowed to give the access details, as this is a huge site and I am in no authority to give out its details.

Thank you in advance for your support!